Can I buy products directly from you?
As a wholesale company, we directly sell only to finer retail stores. Some products are also available through our Outlet Store locations. Please look under the Where to Buy section of our Web site to find a list of retailers in your area.
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Can you send me your catalog?
Because Croscill Home is a wholesale company, we do not distribute a catalog. Our Web site displays our current styles. If you are looking for a pattern that is not pictured, we suggest that you contact the Outlet Stores listed on our Web site or local Retailers.
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If I purchased a Croscill Home product from JCPenney, can I find complementary pieces elsewhere?
Any style purchased at JC Penney is exclusive to the store. If you are looking for something specific, check with your local JC Penney store, the JC Penney Catalog, or www.jcpenney.com.
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Where can I locate a discontinued pattern or older style?
First, check with local Retailers or Royal Home of Tennessee regarding current availability. Because we are a wholesale manufacturer, we unfortunately do not have access to retailer's inventory. If you’re looking for an item you know is discontinued, check with our Outlet Stores. You can find a complete listing on the Where to Buy section of our Web site.
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Are there any discontinued styles no longer housed in your outlets?
Unfortunately, we are not aware of any pattern that is available on the following list of popular styles:

• Alicia
• Arabella
• Arbor Rose
• Astor
• Blue Bell
• Bordeaux
• Boxwood
• Cotswold
• Derby
• Devon
• Dover Manor
• Edinborough
• Ella
• Essex
• Fiesta
• Filigree
• Granada
• Greenwich Court
• Isabelle
• Hemmingway
• Jacqueline
• La Scala
• Las Palmas
• Madiera
• Memoirs
• Paint Brush
• Pavilion
• Port of Call
• Princess
• Rethinking Pink
• Rimini
• Sapporo
• Sedona
• Serena
• Triomphe
• Verbena
• Victoria
• Water Color

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Where is the Outlet Store nearest to me?
A list of our outlet stores is provided under the Where to Buy section of our Web site.
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I’m trying to identify a specific product. What’s difference between the RN number and the PN number?
The RN number is a Register Number and the PN number is a Patent Number – but what identifies the product is the style number.
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My 4-poster bed requires a dust ruffle in a different length. Can you custom make a longer dust ruffle for me?
Currently, our only bed ruffle length is a standard 14" drop. Although we don’t custom make products, you can purchase the fabric used in our patterns.
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Where can I purchase the fabric used in your patterns?
Fabric can be purchased through some Retailers in a minimum of three yards. If your local retailer is unable to place a special order for fabric, please contact Royal Home of Tennessee.
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Where can I find Croscill wallpaper to complement my bedding?
Although we create borders to match many of our styles, we do not manufacture wallpaper. However, Royal Home of Tennessee has coordinated some of our patterns with other manufacturer's wallpapers.
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What’s the difference between the comforter set and the sheet set?
The comforter set includes a comforter, dust ruffle and the appropriate number of shams for the size of the bedding. The sheet set includes a flat and fitted sheet and the appropriate number of pillow cases for the size of the bedding.
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Why aren't all of your styles oversized?
While most of our newest styles are Oversized and Overstuffed, fabric widths and construction methods do not allow some patterns to be made oversized.
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I purchased sheets for my bed, but they do not fit.
Croscill Home manufactures bedding to accommodate the averaged sized mattresses. Unfortunately, the mattress industry has not standardized their mattress sizes and therefore it is impossible to manufacture standard bedding to accommodate all various measurements and pillow top thicknesses. Before purchasing bedding, be sure to take the measurements of your mattress. Then compare our sizes on the package to your mattress measurements.
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What do I do if I have a problem with my selection after purchase?
It will be easiest to first contact the place of purchase for assistance. If they are not able to assist you, contact us directly. Croscill Home Customer Service can be reached at 919-683-8011 or croscill@croscill.com.
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Does Croscill Home have an 800 number?
Unfortunately we do not have an 800 number. If you have questions, comments, or concerns, please email croscill@croscill.com or contact us by phone at 919-683-8011.
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