Shipping & Delivery

This Shipping & Delivery Policy applies to all orders placed on croscill.com. Please review the information below before completing your purchase.


Shipping Regions & Restrictions

We currently ship to:
- United States (including Alaska & Hawaii)
- Canada

We do not ship to:
- P.O. Boxes
- APO / FPO / military addresses
- Other non-physical addresses
- U.S. Remote Areas (except Alaska & Hawaii)
The following US regions are unavailable for delivery: 
  • Puerto Rico
  • Guam
  • American Samoa
  • U.S. Virgin Islands
  • Northern Mariana Islands
  • Federated States of Micronesia
  • Marshall Islands
  • Palau

Shipping – Contiguous United States 

- Free Economy Shipping on orders USD $75 and above
- USD $5.95 Economy Shipping on orders under USD $75

Estimated transit time:
- Economy Shipping: 4–7 business days


    Shipping – Alaska, Hawaii & Canada

    Alaska & Hawaii Orders:
    - A flat shipping fee of USD $38.99 applies to all orders to Alaska & Hawaii
    - Estimated transit time: 3 business days by FedEx 2 Day Express Freight

    Canada Orders:
    - A flat shipping fee of USD $58.99 applies to all orders to Canada
    - Economy International Shipping: 5–10 business days
    - Duties and import taxes are covered by us


    Shipping Accuracy & Liability Disclaimer

    Many carriers do not allow address changes once a package has been shipped. Please carefully double-check your shipping information before completing your order. We are not responsible for delays or delivery issues resulting from carrier errors, weather conditions, customs processing, or incorrect / incomplete shipping addresses provided by the customer.


    Questions & Customer Support

    For questions about shipping options please contact our Customer Care team:
    Email: service@croscill.com
    Phone: 1-888-253-2880
    Live Chat: available on our website during business hours
    Hours: Monday–Friday, 7:00 AM–3:30 PM (EST)